Welcome to the CybereEd Online Help Center! If you are new to the CyberEd program, computers, or the Internet, this is the place to get started.

You may want to download software or sharpen your basic skills by reading through the tutorials or HTML guide.

We understand how frustrating things can be when dealing with computers and the Internet. But just as there are problems, there are avenues for learning and problem solving. If you are experiencing problems, take a look at the troubleshooting tips. If all else fails, the CyberEd Help Staff is always ready to assist you.

• Software - The CyberEd hotlist of the best software for getting your course work done or for surfing the 'Net. All items are free shareware and are ready to download to your computer.
  Adaptive Software, Browsers, Compression Software, Text / HTML Editors, Email Software, FTP Software, Graphics Editors, Telnet Software
  
  
• Tutorials - Self-taught tutorials on some of the basic skills you may need for your CyberEd course work. Also, information on how to configure and use Internet-related software.
  AOL, Browsers, Chatrooms, Email, FTP, HTML, Mail Lists
  
  
• HTML Guide
  If you're posting to the Web, this quick guide to adding simple HTML tags to your work will be helpful.
  
  
• Trouble Shooting - If you understand the basics and are still having problems, the following following links give you quick access to the troubleshooting sections of the tutorials.
  AOL, Browsers, Chatrooms, Email, FTP, HTML
  
  
• Glossary of Terms - Coming soon! A list of all terms and names used in this Web Site.
  
  
• FAQ (Frequently Asked Questions) - Coming Soon! The list of Frequently Asked Questions. Have a question. Go here to see if it has already been asked and answered.
  
  
• The CyberEd Help Staff
  We want you to become an active learner and encourage you to discover your own solutions; however, we are here to assist you when you've exhausted all possibilities and need help. Go here to send your question online via the help form. CyberEd members can expect an answer within 2 hours (if received Monday - Friday 8:30 am - 5:00 pm).